Response time depends on the package – from 8 hours down to 1 hour (24×7).

Yes, starting from the 500–1000 AED tier. Higher packages include more onsite visits.

We can work alongside your team, focusing on monitoring, compliance, and escalation support.

Yes– Backup, Disaster Recovery, SOC services, Cloud migration, and advanced compliance audits

SIRA certification confirms that an IT AMC provider follows the security standards required in Dubai for handling surveillance systems, access control, and related infrastructure. For businesses, this means the provider is approved to install, maintain, and support security systems without compliance issues. When choosing an IT AMC Service in Dubai, working with a SIRA-certified company helps avoid legal risks, improves system reliability, and maintains alignment with Dubai’s security regulations.

ISO 27001 certification shows that an IT AMC provider manages information security through documented controls and on going risk management. For businesses, this means data protection, system access, backups, and incident handling are governed by clear processes rather than ad-hoc actions. An ISO 27001–certified IT AMC provider helps limit security gaps and maintains consistency in how IT environments are supported. When selecting an IT AMC Service in Dubai, choosing a provider with ISO 27001 certification supports data security expectations, reduces operational risk, and reassures businesses that their information is handled responsibly.